We are recruiting

Programme Coordinator Position with CTL Ireland Centre for Travel and Learning

Coordination of University and High School Educational Tours

CTL Ireland wishes to recruit a Programme Coordinator to work with the operations of our University and High School Educational Tours in Ireland.

CTL’s mission is to provide educational and experiential learning experiences that:

Meet the highest standards
Develop life and vocational skills
Broaden academic perspectives
Foster global citizenship
Encourage personal development

CTL operates group study visits to Ireland, primarily for American universities and international high schools. Together with our partners, we create custom designed programmes that are based on learning objectives unique to each programme. Topics are varied and include: sustainable business, gender equality, agriculture, healthcare, politics, history, architecture etc. These groups come to Ireland for a period of 1 - 3 weeks and CTL takes care of all the logistical requirements. Programmes include meetings and visits associated with their studies, experiential learning activities as well as cultural activities and exploring Ireland.

We are now focusing on growing the number of groups coming on our programmes, and we will be exploring new markets outside of the USA, including the Middle East.

THE POSITION

The Programme Coordinator will be responsible for the organisation and administration of CTL University and High School group programmes in Ireland and will provide assistance with the administration of other CTL programmes as needed.

Specific duties will include:

Participate in the preparation of proposals and budgets for new programmes.
Researching and sourcing relevant meetings and visits for the groups; for example, company visits, local experts, community visits.
Booking and re-confirmations of various elements of the programmes: accommodation, visits, meetings, transport and meals.
Liaising with partners overseas on programme administration and design.
Liaising with local partners and service providers on programme administration and operations.
Management of rooming lists and hotel bookings and contracts.
Processing of invoices and payments for all hotels and service providers
Arrival and departure assistance at airport (Dublin, Shannon or Cork).
Facilitation of Welcome and Orientation meetings
Preparing information packs.
Assist in the recruitment and training of Irish group leaders.
Communicating with Group Leaders throughout their time in Ireland.
In-country support by phone and when necessary, in person.
Pre tour inspection of hotels and sites as required.
Apply organisation’s policies and procedures
Proactively solve operational problems following guidance of CTL directors

Assistance with other CTL programmes:

The successful candidate will assist as needed with the administration of the other CTL programmes:

Leisure group programmes (mostly groups from the USA).
High school and homestay programme (individual placements in Irish schools and families).
Individual volunteer programme (individual volunteer and internship placements).

Tasks include:

Booking and re-confirmations of various elements of group and individual programmes: accommodation, visits, meetings, transport and meals.
Liaising with partners overseas on programme administration.
Liaising with local partners and service providers on programme administration and operations.

Assist with orientation workshops.
Arrival and departure assistance at airport (Dublin or Cork).
Processing Garda Vetting for individual participants.

THE PERSON

The ideal applicant will be people oriented and highly organised with an ability to get things done. They will take ownership and pride in their work and be proactive and innovative in updating systems and procedures.

Candidates with the following skills/qualities/experience will be prioritised

Bachelor’s Degree in a relevant discipline or equivalent.
Minimum 2 years’ work experience in administration/coordination.
Experience working as part of a team.
Problem solver.
Proven initiative / Ability to manage own workload and set priorities while maintaining a strong attention to detail.
Highly organised with excellent time management and planning skills and an ability to get things done on schedule.
Highly flexible with an ability to multi-task.
Strong communication skills (written & verbal).
Excellent interpersonal skills, including the ability to build relationships with a wide range of people.
Excellent IT, record keeping and administration skills.
Full driver license preferable.

Desirable Knowledge & Experience

Knowledge of intercultural and educational exchange programmes
Knowledge of Child Protection legislation and good practice
Knowledge and appreciation of Ireland and Irish culture
Knowledge of American third level education system

GENERAL INFORMATION

Start Date: to be confirmed (towards mid-April).

Location: This is primarily a work from home position with meetings/visits in Cork, Dublin and around the country. The successful candidate should preferably be based in Cork city or within easy travel distance of Cork city.

Duration: One year contract including a 6-month probation period.

Working hours: The successful candidate will work 36 hours (90% of full time – 40h) across a 5-day working week (e.g. one afternoon or one morning free).

Salary: €31,500 per annum - equivalent to €35,000 full time pro-rata.

Holiday entitlements: 21 Days per annum + public holidays.

Deadline for application: Thursday 29th of February 2024.

Garda Vetting will be required for the successful candidate prior to employment.

How To Apply

Please send application form by email to Aisling Meade (aisling [at] ctlireland.org) ) by 5pm on Thursday the 29th of February 2024. Interviews will be held on a rolling basis. Any queries about the role, please contact Aisling Meade on 083 0627326

Download Application Form